Frequently Asked Questions
How long will furniture delivery take?
What is Free Standard Delivery vs. White Glove Delivery?
White Glove delivery includes placement in room of choice, assembly, and removal of packaging. This option including full assembly and installation of your furniture is made available to you at checkout and in some cases, is included with your purchase.
Do you have product specific questions?
Each product page has an Ask A Question page where you can pop in with questions. Ask away even if it is not on our site. If we can point you in the right direction we'll be more than happy to.
What if I change my mind?
Does Trade Source have a return policy?
Where do I find replacement covers for Innovation Sofas?
Do you have a showroom where we can see this in person?
What happens if the furniture arrives with damage?
Will the drivers move an existing piece of furniture?
Do you have any sofas in performance fabrics?
Absolutely! We written a bit about this, see - Best Sofa Fabrics for Dogs, Cats, Kids and the Inevitable Red Wine Spill. Sofas like the Josie and the Branson are stocked in nice performance fabrics. These fabrics are designed to be repellent but are not waterproof so as with any spill the key is to blot dry the fabric quickly, then spot clean with mild soap lightly.
Are you having any sales soon?
Still have questions? email us Cheers!