Orders
Trust the Process.
Here is how it works.
1. When you place an order with us online, your funds will be authorized only and processed only after we confirm the details of your order.
2. Within 72 hours of placing your order, we'll confirm the estimated lead time, delivery details, and layout what custom specifications need to be decided. Within this time frame, you can cancel your order for any reason.
3. Should samples be required, they are often sent directly from the manufacturer for your approval. Custom details can affect the price of your order in which case the authorized amount will be considered a deposit with the balance due prior to shipping.
4. Once your custom order has been finalized we'll request a confirmation sent to us confirming the order over the duration of the production lead time with the balance due made clear upon completion.
5. Upon completion we will contact you to process any balance due and re-confirm your delivery details. Most deliveries ship within several days after we receive your balance due, except during very busy periods.
