Ethnicraft Furniture Reviews and FAQs / Trade Source California
Centered around quality and warm, natural materials, alongside form and function, we create collections for every room or space: from the furniture that defines the purpose of an area, to the accessories that layer it with meaning. Ethnicraft believes your home should be made from more than just objects. It should be filled with items that have meaning, making your home feel lived-in and quintessentially yours.
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Ethincraft Furniture
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Ethnicraft Outdoor
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FAQs about Ethnicraft
What is the Quick Ship lead time for Ethnicraft?
We normally quote 3-4 weeks lead time with white glove delivery included throughout the US.
The N701 Sofa by Ethnicraft. https://t.co/Ygw1iJxr0u
— Trade Source (@TradeSourceUSA) August 12, 2025
Where is Ethnicraft furniture made?
Ethnicraft has production sites in Serbia, Indonesia, Vietnam and Malaysia. Their ateliers can be found in Indonesia, Serbia, Belgium, Italy, Pakistan and Poland. With continuous strategic investments in production capability and technology, we have been able to develop increasingly complex products and support the company’s growth.
Ethnicraft's main production site in Serbia does not emit greenhouse gases directly from production. The necessary energy is obtained by burning wood residues. The remaining energy comes from green energy sources. Ethnicraft’s new headquarters, located near Antwerp in Belgium, is exemplary in this matter. Their offices, warehouses and showroom will be supplied with 100% green and solar energy thanks to photovoltaic panels placed on the roof of the building.
Since the beginning, Ethnicraft chose to establish strong, long-term partnerships with its suppliers. Human commitment is just as important as the quality of the products. They pay great attention to working conditions, which is why Ethnicraft's production sites are regularly audited to ensure compliance with labor law, human rights and ethical social and environmental conduct.
What is the Ethnicraft warranty?
Ethnicraft pays particular attention to the quality of their products, not only during development stage, but also throughout their life cycle. To this end, Ethnicraft strives to constantly innovate and improve our production processes.
Ethnicraft teams are always available to advise customers on how to care for their products and thus extend their lifespan, as well as how to repair them. When developing new products, Ethnicraft considers repairability at the design stage.
Where possible, we provide our customers with spare parts to extend the life of their products.
Ethnicraft's internal protocols are based on the standards set by ANSI (American National Standards Institute) and BIFMA (North American Business and Institutional Furniture Manufacturers Association). Moreover, specific products within Ethnicraft's collections are certified by independent external facilities in order to meet the European requirements for contract-grade use. Products also meet specific requirements based around ecological and health regulations such as toxic substance use and flammability.
Regarding upholstered pieces, as all fabrics have varying characteristics and can stretch (creating puddling) and or show surface wear (creating piling, etc). Ethnicraft is not responsible for claims regarding fabric wear & tear, as it is subject to specific use and or environment. It is the responsibility of the consumer to select fabric appropriate to the intended usage and environment. We've written a bit about this in our post Best Sofa Fabrics for Dogs, Cats, Kids and the Inevitable Red Wine Spill.
— Trade Source (@TradeSourceUSA) April 13, 2023
How do I take care of my Ethnicraft furniture?
For regular dusting use a dry cloth. For cleaning or in case of a spill, use a damp cloth and natural soap. Dry with a soft clean cloth. Do not use abrasive products when cleaning.
Ethnicraft's furniture is conceived to adapt well to the hydrometric conditions of its environment, although some cracking or movement may occur. This is a normal adaptation to the furniture's environment. Oak furniture is finished with a pigmented hardwax oil. This finish gives the furniture its desired natural color and has the advantage that stains do not penetrate the wood as easily. This is no foolproof guarantee against stains. In case of a spill, remove it immediately.
REGULAR CARE
For dusting, use a dry cloth. For cleaning or in case of a spill, use a damp cloth and natural soap. Wipe in the direction of the grain. Do not use soap containing detergent or other chemicals. Dry with a soft clean cloth prevent spotting. We always recommend protecting surfaces with coasters, mousepads, or placemats as extreme and repetitive daily use or heat can damage the finish. Always move objects such as flowerpots, vases etc from time to time, and ensure any excess water or dampness is wiped dry immediately to prevent marking the surface.
REFRESHING THE SURFACE
To refresh your furniture or to remove superficial stains we recommend Osmo Liquid Wax Cleaner (3029). This product cleans and regenerates the character of the wood and slightly reinforces the original protective coating. Osmo Liquid Wax Cleaner is no guarantee against stains.
THOROUGH CARE
The original hardwax coating may need to be renewed. We recommend using Osmo Hardwax Oil Natural (3041). In case of discolouration, stubborn stains or to remove a superficial scratch, we advise to sanding the entire surface first. Make sure the surface is clean and dry before applying the Hardwax Oil. Spread the product evenly over the surface and remove any excess product to avoid spots after drying.
METAL STRUCTURES
We advise the following:
- Dust regularly using a soft dry cloth.
- For a more thorough cleaning, use mild soap and warm water. Rinse with clean water and wipe dry.
- Do not use steel wool, sandpaper, mineral acid, bleach or chlorine cleaners on metal surfaces.
- Do not drag the furniture along the floor, as it might damage the protective coating, cause rusting or leave permanent marks on the floor.
- Always lift furniture when moving them from place to place.
What advice do you have to make a long lasting furniture decision?
Here is some general advice when it comes to taking care of furniture.
• Understand whether your product is intended for indoor and/or outdoor use only.
• Recommended humidity in the room: between 40% and 60%.
• Ideal room temperature: between 14°C/57°F and 21 °C/70 °F.
• To prevent color differences with indoor pieces, do not place your furniture in direct sunlight and move objects placed on the furniture from time to time.
• Open your extendable table the first three weeks after installing and afterwards on a regular basis.
• Avoid exposure to extreme conditions: do not place furniture near heating sources or air-conditioners.
• To prevent staining, we recommend that any spills be removed immediately.
• When cleaning the surface, always work in the direction of the wood grain.
• Use place mats and/or coasters to prevent hot pots and pans, or cold glasses and bottles, from leaving marks on the furniture.
• Do not drag the furniture along the floor, always lift the furniture when moving.
• Always ensure water and solutions used to clean the floor do not come in contact with the furniture's base, as it might leave permanent marks.
How do the different woods (e.g., natural oak vs. black oak) handle common household incidents like minor scratches, dings, or spills over time?
Here's how each wood type performs with common household challenges:
Natural Oak (Oiled Finish)
Best for: Families who embrace patina and character development
Scratch & Ding Resilience
- Ethnicraft's pigmented hardwax oil finish provides excellent protection while allowing natural aging
- Minor scratches often "self-heal" as the oil penetrates and the wood naturally expands/contracts
- Light scratches can be addressed with OSMO Liquid Wax Cleanser, which cleans and re-nourishes simultaneously
Spill Performance
- The hardwax oil acts as a liquid repellent for most common spills
- Critical timing: Immediate cleanup prevents staining
- Can handle absorbed stains from wine, fruit juice, even crayon marks with proper maintenance products
Aging Character: Develops beautiful patina over time, with each mark becoming part of the story
Black Oak (Varnished Finish)
Best for: High-traffic homes wanting maximum protection
Scratch & Ding Resilience
- Varnish provides a harder, more durable surface than oil
- Superior protection against daily wear while preserving the dramatic black aesthetic
- Contract-grade durability makes it ideal for busy households
Spill Performance
- Exceptional stain resistance while maintaining natural wood appearance
- Even with preventative treatment, spills should be removed immediately
- Never use solvent-based cleaners (stick to mild soap and water)
Maintains consistent appearance longer than oiled finishes
Natural Teak (Unfinished)
Best for: Outdoor lovers and those who appreciate weathered beauty
Scratch & Ding Resilience
- Inherent durability: High-density wood naturally resists damage
- Surface scratches are less visible due to teak's natural grain patterns
- Wood's natural oils provide inherent protection
Spill Performance
- Liquids settle on surface without penetrating quickly due to density
- Natural oils prevent deep staining when spills are addressed promptly
- Optional: Apply Ethnicraft's Occulto Oil for enhanced protection
Aging Character: Gracefully silvers with time when used outdoors; maintains warm honey tones indoors
Teak Brown/Black (Brushed & Varnished)
Best for: Those wanting teak's durability with color consistency
Scratch & Ding Resilience
- Combines teak's natural strength with varnish protection
- Brushed texture helps minimize visible wear patterns
- Specially formulated finish withstands UV, temperature extremes, and humidity
Spill Performance
- Superior moisture resistance for both indoor and outdoor use
- Color-tinted varnish maintains appearance even with regular use
Pro Tips for All Finishes
Immediate Response Protocol
- Spills: Blot (don't rub) immediately with clean, dry cloth
- Daily cleaning: Damp cloth with natural soap, wipe with grain direction
- Heat protection: Always use coasters and placemats
Environmental Care
- Maintain 40-60% humidity and 70°F temperature
- Rotate decorative objects periodically to prevent uneven aging
- Keep away from heating sources and air conditioning vents
The Ethnicraft Advantage
All finishes are designed to age beautifully rather than simply deteriorate, meaning that normal wear becomes part of the furniture's character story rather than damage requiring replacement.
Covered by Ethnicraft's 2-year warranty against manufacturing defects, with care and maintenance guidelines to keep your investment protected.
What is the long-term practicality of cleaning and maintaining the Ethnicraft sofas in a home with kids or pets?
Here's the realistic long-term maintenance picture for busy households:
Built for Real Life
Ethnicraft designs their sofas with practical family living in mind. The Mellow series features removable cushion covers, while most collections include anti-stain treated fabrics as standard. All cushions use premium duck down filling with Downpass certification for long-term durability, and the modular construction allows you to replace individual pieces rather than entire sofas when wear occurs.
Daily Maintenance with Children
When spills happen, the key is immediate response using the blot-don't-rub technique with a clean, dry white cloth first, followed by a slightly damp cloth if needed. The fabrics respond well to natural soap and water but cannot handle chemical cleaners. This approach works effectively for typical childhood mishaps like juice boxes, snacks, and arts and crafts accidents.
For daily debris management, avoid vacuuming directly on the fabric. Instead, use a soft brush or cloth for regular cleaning. If you must vacuum, use the lowest suction setting with a soft upholstery attachment. A simple daily dusting with a dry cloth handles most surface debris effectively.
Pet Household Considerations
Pet hair management requires some attention, as the natural fiber blends used in many models can attract hair. Ethnicraft recommends anti-pilling machines for regular maintenance, though fabric composition varies by model with some being more pet-friendly than others.
For pet accidents, the outdoor fabric collection offers superior protection with water-repellent properties and machine washability up to 86°F. Indoor fabrics require immediate attention but respond well to proper care when using the correct blotting technique to prevent liquid penetration.
Long-Term Care Investment
Maintaining Ethnicraft sofas requires investment in their professional care products. The Ethnicraft Textile Cleaner removes stains effectively, while the Fabric Protector restores anti-stain properties over time. For leather components, their Leather Care Kit provides specialized treatment. Expect to spend approximately $50-75 annually on care products.
Fabric Performance by Collection
The N701 Modular series offers the best combination for families, with 56% recycled cotton, 26% acrylic, and 18% polyester construction. These pieces come with anti-stain treatment and eco fabric designation, providing excellent durability for daily use.
The Mellow series stands out for maintenance ease due to removable cushion covers and choice between recycled cotton blend or polyacrylic blend fabrics. This flexibility allows for easier deep cleaning and replacement when needed.
The Barrow and Ellipse collections feature beautiful natural fiber blends including linen and viscose, but require more careful attention during daily use and cleaning.
Realistic Maintenance Schedule
Monthly care involves applying fabric protector to high-use areas and professional cleaning of removable covers where applicable. Quarterly maintenance includes deep cleaning with Ethnicraft textile products and checking for pilling, which should be addressed with an anti-pilling machine. Annual care requires professional upholstery assessment and comprehensive fabric protection reapplication.
The Family Furniture Decision
Ethnicraft sofas offer superior construction that extends lifespan well beyond typical furniture, with modular design allowing targeted replacement rather than full sofa replacement. The manufacturer provides professional-grade care products directly, and natural materials age gracefully rather than showing every mark.
However, families should understand that most indoor fabrics cannot be machine washed like some family-oriented furniture options. The care requirements include using only natural soap rather than standard household cleaners, providing immediate attention for all spills and stains, and investing in specialized care products for optimal results.
For families prioritizing long-term value, the N701 or Mellow collections with anti-stain treatment and modular design represent the best choices. While the upfront cost and maintenance attention are higher than conventional furniture, these pieces are designed for 20+ year lifespans with proper care, making them more economical than replacing cheaper furniture every 3-5 years.
The investment perspective matters here. Ethnicraft provides a 2-year warranty with proper care and maintenance, and their commitment to quality materials and construction means these pieces become family heirlooms rather than disposable furniture.
Contact us to learn more.
